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Kindly make FULL PAYMENT upon pick up the car, Cash, Credit Card and Online Bank Transfer acceptable.
Car rental usage time is less than 24 hours still be charged for the full day rate and additional rent at daily rate. Your total rental rate is calculated based on the information provided at time of reservation. Once confirmation and detail provided, NO CANCELLATION after booking.
The use of car rental is strictly restricted within Kuching town (EXCEPT Puncak Borneo Highland), Kota Samarahan, and Serian (until Serian Town). Out of these mentioned areas will be imposed a penalty of RM500 unless obtaining prior permission. NOT ALLOWED drive outside Malaysia e.g Indonesia.
A non-negotiable charge of RM500 will be imposed if do not notify us or get prior permission for outstation outside Kuching from us.
Do inform 1 day early to get approval for extension of rental. Any extension will be charged accordingly. For extend hour from Rm10-Rm100/hour based on car model. After 5 hour count as 1 day.
– no rebate or refund for early return
Free delivery & drop off at Kuching Airport / Kuching Sentral (bus station). Pick up / drop off will be charged for other locations, rate from rm15-50/way. Delivery charges may vary by location and/or based on real-time traffic conditions.
Additional charge for midnight delivery – RM50/deliver (10 pm – 8 am)
Fuel (petrol/diesel), fuel level should be maintained at the same level as when the hirer picks up the car.
You are responsible for the excess not exceeding for compact cars RM1,500, sedan cars RM2000, MPV RM2,500 and larger cars RM3,000. You can waive the excess by purchasing Excess Protection.
